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Submit a ticket
We hope you already go through all FAQ, how-to documents and troubleshooting cases before you contact Shining 3D support. They are intended to instruct you address issue by your own
Please fill form below in order to get technical help from Shining 3D support.
Please input your name
Please choose your country
Please identify yourself to Shining 3D.
Contact information:
Please fill your email address (primarily) and phone number so that we can get back to you.
Summary of problem:
Please make a brief description of problem you encountered
S/N of dongle:
Please input your scanner’s or CAD software’s dongle serial number.
S/N of scanner:
Please input your scanner serial number. For desktop scanner, it can be found from back of scanner.
Relevant screenshot:
Please attach necessary picture or screenshot to help us to understand your situation better.
Submit a technical support ticket
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